Close
Close

Privacy Policy


This notice describes which of your personal data is collected by FourWorks Present Ltd. and by FGF Industry S.p.a. (hereinafter referred to as "us"), the purposes for this and how it is processed. You will also find the information necessary to exercise your rights under GDPR. In general, we only collect anonymised data when you visit our online store www.ten-c.it (hereinafter "Store"), when you send us emails or when you contact us for assistance. You are hereby informed that the personal data collected during said procedures will be processed in order to respond to your requests, allow you to use the services offered by the Store, and to provide better services, marketing and support for you and other customers.


1. Who processes your data: data controllers

FourWorks Present Limited is a limited company registered in England and Wales with registered number 10156208 and VAT registered number GB 257 665 074 with registered office at 55 Loudoun Road, London NW8 0DL (hereinafter “Present Agency”); and FGF Industry S.p.a., Via Zocco 99, 36047 Montegalda, P.IVA n 03315890289 are the joint controllers of your data.

In accordance with Art. 26 GDPR, you are hereby informed that Present Agency is the controller of your personal data for the purposes of: monitoring, developing, testing and improving the Store, systems, services and products we provide to you.

In accordance with Art. 26 GDPR, you are hereby informed that FGF Industry S.p.a., is the processor of your personal data for the purposes of: internalising the services currently entrusted to Present Agency; including managing and maintaining the Store.


2. Which data we process - Type of data processed

Website use data. By using our website, you agree for us to process the data from your browser and the device you are using, as well as your IP address (this is the number that identifies a specific device on the internet and that is needed for your device to communicate with websites). We can analyse which site you have come from, what you have done and what you have not done on our website.


3. Where we get your data - Data collection method:

Through the use of the Store's features. We use cookies and other technology, such as pixel tags, on our websites and in our emails in order to collect your usage data and to make better targeted promotions.


4. Why and how long we process your data for - Purpose and legal basis for data processing; retention period

To monitor, develop, test and improving the Store, systems, services and products we provide to you. For example, we can analyse your browser and device, and what you have done and what you have not done on our website. We use this information to improve the features and speed of our website.

The legal basis for this processing is your consent for our Store to place cookies or similar technology on your device.

The retention period for your data is 26 months from the date on which the data was collected.


5. Cookies

What are cookies? Cookies are small text files that are sent to your computer when you visit a website. Your computer saves the cookies and sends them back to the website when you visit the website again.

The cookies used by the Store and their purpose. The site uses cookies whose purpose is to provide certain personalised features ("functional cookie and to improve the browsing experience ("analytical cookies"). The first time you visit the website, a banner will ask you to accept (or not accept) cookies. You can refuse to accept all, none, or you can change your computer's settings, including at a later date, so that you know when you receive cookies or so that you can stop your computer automatically accepting cookies. The Store uses the following types of cookies:

The cookies currently used are:

Google Analytics - Opt-out here

To analyse how the site is used, we use Google Analytics, a web analysis service provided by Google Inc. ("Google") which leaves cookies on your computer so that we can perform our statistical analyses. The data collected is aggregated and does not allow us to identify you in any way. To read Google's privacy notice for the Google Analytics service, please visit here. To read Google's privacy policy, please visit here. You can refuse to accept Google Analytics cookies by following this procedure (https://tools.google.com/dlpage/gaoptout?hl=). As such, if you continue to use the Arduino site without refusing Google Analytics cookies, you agree to your data being processed by Google strictly in the ways and for the purposes outlined above. How to disable technical cookies. You can change your browser's settings to disable cookies. Some of the site's features may not work correctly if you do so. Below you will find links explaining how to disable cookies on a range of browsers (for any other browser you may be using, we suggest searching for this option in the software's help section, which you can normally access by pressing the F1 key): Internet Explorer: Click the tools button and then 'internet options'. Click the privacy tab and in 'settings' move the slider up to block all cookies. Google Chrome: Click the menu in the browser's toolbar. Select 'settings'. Click 'advanced'. In the privacy section, click the 'content settings' button. Select 'allow sites to save and read cookie data'. Mozilla Firefox: Click the menu button and selection 'options'. Select the privacy tab. In the history drop-down menu, select 'use custom settings for history'. To activate cookies, tick 'accept cookies from web sites'; to disable them, untick the box. Safari: Click the 'Safari' button on the menu bar, then 'preferences'. Now click on 'privacy', then 'details' to select the site, then click 'remove'. Alternatively you can disable Google Analytics cookies only by using the opt-out add-on provided by Google for major browsers found here


6. Where your data is processed - data transfer

Sometimes we will may need to share your personal data with third parties and suppliers outside the European Economic Area (EEA), such as Australia or the USA.


7. Who we share your data with - personal data recipients

On the understanding that, where required by law, we will obtain your prior consent and carry out any formalities required by the law, we will share your data with the following third parties (acting as external data processors):


8. Minors

Our Store is not aimed at under-16s, but rather at an adult audience. If you are a parent or guardian and you think your child may have transmitted data, you can contact us.


9. Security measures

We adopt the security measures required by the law. We adopt security measures to protect your data. The standard security measures that we use depend on the type of data that we process and meet the legal requirements and the standards of European government agencies.


10. Your rights

You can contact Present Agency and FGF Industry S.p.a., to request access to your personal data, modify it, delete it or limit its processing, to oppose its processing, and to request the portability of your data; you can also withdraw your consent at any time (this will not prejudice the lawfulness of the processing on the basis of the consent granted prior to the withdrawal).

You have the right to submit a complaint to the National Data Protection Authority and, at any time, to ask the joint controllers for information about the data processors and parties that are authorised by the data controllers to process your data and the contents of the agreement between the joint controllers under Art. 26 GDPR.

You can exercise your rights by contacting either Present Agency (by emailing DPO@the-four-group.com.) or FGF Industry S.p.a., (at the address indicated above or by emailing info@fgf-industry.com).


11. What happens if we change this policy

We may make changes to our privacy policy. We will inform you of any changes, in accordance with the law. We will also publish an updated version on our website. It will have a different date and version number to the one given below. Please visit the site regularly to check for updates. 4th December 2018


We use cookies, small text files downloaded by your computer while browsing on a website, to manage and improve our website. By closing this banner, scrolling this page or clicking the acceptance button below you agree with and acknowledge the use of cookies. Learn more Accept